Terms and Conditions

All hand-painted products supplied by Mootiful Gifts are not dishwasher safe and must be hand washed.

Due to the hand-painted nature of our products the design and colour may vary slightly.

Personalised orders cannot be cancelled once placed as they are made specifically for you. If you have a query with your personalised product once you have received it, please contact us immediately. Personalised orders cannot be returned unless there is a fault with the item.

The price of the Products shall be the price quoted on the Site (which we can change in the case of an error). Payment details must be provided by you on the date that we accept your order.

On delivery gifts should be examined immediately and all claims for damages/shortages must be notified to Mootiful Gifts within 48 hours.

You may also order by telephone, by calling 01625 500613 Monday to Saturday, 10am to 5pm. Please have to hand the details of the goods you wish to purchase and the method of payment.

In respect of Goods only: the delivery of Goods shall be subject to payment by you of the delivery charges specified on the Site which may be changed by us at our discretion.

Any dates stated by Mootiful Gifts are an estimate. Mootiful Gifts will not except liability for any loss incurred from delay or failure of delivery.

All Goods are delivered depending on size/weight by Royal Mail first class. Please note delivery time 5-10 working days.

All designs and products are copyrighted © to Mootiful Gifts.